Website Privacy Policy
How information is collected and used when you visit this website.
Effective date: November 10, 2026.
Please do not share health information through this website. The contact form, email, and donation pages are not secure places for medical details. To talk about treatment, call a clinic: HAART Oakland (510) 661-3948 or HAART Hayward (510) 727-9755.
About this policy
This policy explains what information the HAART website (haart.org) collects, how we use it, and the choices you have. It covers this website only. It does not cover your health records, which are protected by our Patient Privacy Policy.
Information you give us
- Contact form. The clinic you choose, your name, your phone number or email, how you want us to reach you, whether we may leave a voicemail, and your message. We use it to reply and arrange a call with one of our team members. The form is hosted by Google Forms.
- Email and phone. If you contact us, we keep what you send so we can respond.
- Job applications. Resumes and emails sent to careers@haart.org are used to consider you for employment.
- Online donations. A payment processor (Square) collects your payment details. HAART does not receive or store your full card number. We receive your name, contact information, gift amount, and date so we can send a receipt and record your gift.
- Mailed gifts. We record the name, address, and amount on your check.
Information collected automatically
Our hosting provider, Netlify, receives standard technical information when you visit: your IP address, browser and device type, the pages you request, and the date and time.
Cookies
This website sets one essential cookie through our hosting provider, Netlify, to deliver the site securely. It does not identify you, and your browser deletes it when you close the browser. We do not use cookies for advertising. Our contact form (Google) and donation page (Square) are run by those companies, and they may set their own cookies, which their privacy policies describe. You can block cookies in your browser settings, though some features may not work.
Who else may receive information
| Service | Why we use it | What it may receive |
|---|---|---|
| Netlify | Hosts this website | Your IP address and technical visit data |
| Google Forms | Contact form | What you submit, plus technical data when the form loads |
| Square | Online donations | The payment and contact details you enter |
| Google Fonts | Displays the website’s font | Your IP address and technical visit data |
| OpenStreetMap and unpkg | Clinic map on the Our Clinics page | Your IP address and technical visit data |
Companies that provide these embedded services may collect information about your online activity while you use them, under their own privacy policies. We do not sell or rent your personal information. We may share information when the law requires it or to protect someone’s safety.
How we use information
To reply to you, process and receipt donations, consider job applicants, keep the website working and improve it, and meet legal requirements.
Fundraising choices
If you donate, we may send you thank-you notes and occasional updates. You can opt out any time by emailing donations@haart.org. We do not use patient treatment information to ask for donations.
Do Not Track
Our website does not respond to browser Do Not Track signals.
Reviewing or changing your information
You can ask to see, correct, or delete the information you gave us through this website by contacting us at the address below. We may need to keep donation records for tax purposes.
Security
This website uses HTTPS encryption, and only staff who need submitted information can see it. No internet transmission is completely secure, which is why we ask you not to send health details.
Children
This website is for adults 18 and older. It is not directed to children under 18, and we do not knowingly collect their personal information.
Links to other websites
We are not responsible for the content or privacy practices of other sites we link to.
California residents
This policy is written to meet California’s online privacy disclosure requirements.
Changes to this policy
We will post any new version on this page and update the date it takes effect.
Contact us
Humanistic Alternatives to Addiction Research and Treatment, Inc., 10850 MacArthur Blvd., Suite 200, Oakland, CA 94605. Email compliance@haart.org or call (510) 661-3948.
